We are a family business that has been making Trolls and other unique items for over 50 years. We are located in the mountains of East Tennessee near Gatlinburg and Pigeon Forge. For more information about us including touring the studio, just visit the TrollTown homepage. Please call or email with any questions. Thanks and enjoy your visit.

5 Arts Studio; Marianna, Ted, Erik, and Vivi

When ordering please keep in mind that each troll is different and no two can be made to look alike. Your troll may differ from the catalog picture in eye and nose color, shade of hair, basic decorations, etc. And we sometimes make changes due to the availability of materials or a desire to make the troll look its best.

All trolls are hand-signed on bottom of base. They also have a folded tag and come with a 10 page Troll Handbook.

We are proud to have received a 5 star rating for Top Service from our Yahoo! Shopping customers.

©1965-2016 Five Arts Studio. Images and content may not be used without permission.



If you would like to see our whole troll family on one page... and to view or print out our latest price list: Click Here





Shipping & Ordering Info:

* most orders are shipped within the 2 business days (M-F) following the placement of your order. Our Flat Rate Shipping is either UPS Ground or USPS Priority Mail.

* click on SHIPPING INFO button on left for ship costs and methods.

* prices are listed in US funds.

* an order with a subtotal over $100.00 (excluding shipping) will receive a 10% COLLECTORS DISCOUNT. Note: Collectors Club members will receive a maximum of 20% discount for orders over $100. 30" and 60" trolls are excluded from this discount, but anything ordered along with one of these trolls will be eligible. Also note that orders with multiple ship to addresses with a combined total over $100, are not eligible for this discount.

* Yahoo Shopping is NOT able to factor in the discount amount so it will be calculated and then applied when the order is processed.

* Tennessee orders will be charged the 9.75% state sales tax rate.

* For credit/debit card purchases, they will show up on your statement as a purchase from "5 Arts Studio".



* please note; for the shopping cart ordering function to operate properly your browser must be able to accept cookies. Otherwise you won't be able to place an order for more than one item at a time. For questions refer to Having Trouble? button on left.

* all information that you provide us is kept private and used only for processing order and our infrequent (6 to 7 times a year) new product updates. All important order data is not stored on any one of our computers that is connected to the internet. We do not keep or file credit card data on any computer.

* all online transactions at the TrollTown web site are handled with the latest industry-standard SSL encryption.

RETURNS

* Has your troll or other item arrived damaged? Even with over 40 years of experience in packing and shipping our products, they still can arrive damaged due to an unusually rough treatment of the package (often showing no damage to the box itself). We don't want you to have a damaged troll so please contact us so we can decide the best way to remedy. If it is just a case of one or two parts that have come loose (like a nose) AND you don't have time to wait for a replacement, you can re-attach using hot glue or other adhesive. But, please contact us anyway.

* in the event that the Troll or other item you received isn’t what you’d hoped for, you may return it for a refund, credit or exchange within 7 days of delivery. Please contact 5 Arts Studio via phone or email, and have as a reference the purchase date, invoice/packing slip number. Please note that shipping and handling costs are not refundable.

5 Arts Studio
150 Troll Mountain
Cosby, TN 37722 USA
www.trolls.com

1-800-951-2537
423-487-2537
423-487-2863fax
mail@trolls.com

All images and page content © 1965-2015 Five Arts Studio, Inc. Nothing on this site may be used, distributed or copied without prior permission.